Healthcare Operations Manager

1 week ago


East Liverpool, Ohio, United States WellNow Urgent Care Full time
About the Role

We are seeking a highly skilled Healthcare Operations Manager to join our team at WellNow Urgent Care. As a key member of our leadership team, you will be responsible for managing the overall operations of multiple UC facilities, ensuring the delivery of high-quality patient care and excellent customer service.

Responsibilities
  • Develop and implement operational strategies to drive business growth and improve efficiency
  • Manage site staffing levels, scheduling, and employee development programs
  • Monitor practice metrics, including patient satisfaction, patient visits, and expenditures, and identify opportunities for improvement
  • Ensure compliance with regulatory requirements and maintain a safe working environment
  • Collaborate with clinical lead and provider to actively recognize and reward staff for meeting goals and demonstrating behaviors consistent with company values
Requirements
  • 3+ years of experience in healthcare environment required, clinical experience preferred
  • Strong interpersonal and communication skills and ability to work effectively with a wide range of people
  • Skill in organizing and establishing priorities, must be detail-oriented and well-organized
  • Familiarity with Microsoft Office, reliable transportation required
  • Ability to work flexible schedule including evenings and weekends, travel required approximately 50%
Benefits
  • Competitive salary: $65,000 - $80,000 per year, depending on experience
  • Parental leave, continuing education opportunities, medical benefits, and 401(k) plan with company match
  • Free urgent care visits for employees and their immediate family members, scrubs provided
  • Opportunities for promotional growth as we continue to expand our presence, monthly bonus based on performance and productivity


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