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Retail Department Manager
2 months ago
Job Summary:
The Retail Department Supervisor is responsible for overseeing the daily operations of the retail department, ensuring that all tasks are completed efficiently and effectively. This role requires strong leadership and communication skills, as well as the ability to work well under pressure.
Key Responsibilities:
- Operations Management: Oversee the receiving and merchandising process, ensuring that all merchandise is properly tagged, hung, and secured.
- Team Management: Train and mentor Associates on established merchandising and processing principles, and ensure that all team members are working effectively together.
- Customer Service: Ensure that all customers receive an excellent shopping experience, and that all customer complaints are addressed promptly and professionally.
- Inventory Management: Monitor and control inventory levels, ensuring that all merchandise is properly stocked and rotated.
- Store Maintenance: Maintain a clean and organized store, including the backroom area, and ensure that all organizational and cleanliness standards are met.
- Compliance: Ensure compliance with all labor laws, policies, and procedures, and promote a culture of honesty and integrity.
- Communication: Communicate effectively with management and Associates, providing progress updates and addressing any issues or concerns.
Requirements:
- Leadership Experience: 1 year of retail experience and 6 months of leadership experience.
- Communication Skills: Superior communication and organizational skills, with attention to detail.
- Teamwork: Ability to work effectively with peers and supervisors, and to respond appropriately to changes in direction or unexpected situations.
- Physical Demands: Able to lift heavy objects with or without reasonable accommodation.
Benefits:
- Associate Discount: Discount on all merchandise.
- Employee Assistance Program: Access to confidential counseling services.
- 401(k) Matching: Matching contributions to 401(k) plan.
- Health Insurance: Medical, dental, and vision insurance.
- Paid Time Off: Paid holidays, vacation, and sick leave.
- Referral Bonus: Bonus for referring qualified candidates.