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Traverse City Operations Associate

3 weeks ago

Traverse City, Michigan, United States Crown Equipment Full time
Job Summary: Traverse City Operations Associate

We are seeking a highly skilled Traverse City Operations Associate to join our team at Crown Equipment Corporation.

About the Role:

This is an exciting opportunity to work in a dynamic environment, providing exceptional customer service and support to both internal and external customers.

The ideal candidate will have excellent communication skills, be able to multitask, and possess strong organizational abilities.

Key Responsibilities:

  • Process incoming calls from Crown customers and Service Technicians
  • Dispatch technicians and assist with their schedules
  • Enter technician payroll hours and process parts and service billing
  • Create daily work orders and maintain records
  • Assist other departments as needed

Requirements:

  • High school diploma or equivalent required
  • Excellent phone skills and good communication, organizational, math, and computer skills
  • Experience with Microsoft Office and leadership skills a plus

Compensation and Benefits:

Crown offers an attractive wage and benefits package, including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and more.