Dental Office Assistant

1 week ago


Broken Arrow, Oklahoma, United States Heartland Dental and Supported Offices Full time
About the Role

We are seeking a highly motivated and organized Business Office Assistant to join our team at Cedar Creek Dental Care. As a Business Office Assistant, you will play a vital role in supporting our front office operations and ensuring the smooth delivery of patient care.

Key Responsibilities
  • Greet and welcome patients, creating a positive first impression of our team
  • Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
  • Utilize Dentrix for patient scheduling and records
  • Schedule and confirm appointments for multiple providers in the office
  • File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
  • Post insurance and patient payments and process accounts receivables
  • Review treatment plan fees and payment options with patients
  • Partner with providers and team members to implement Heartland Dental systems to optimize office potential
Requirements
  • High School Graduate/GED
  • 2 years of experience working in a dental office
  • Strong knowledge of hygiene and insurance
  • Ability to maintain confidentiality and handle sensitive information
  • Excellent communication, organizational, and multi-tasking skills
  • Ability to adapt to a changing working environment
  • Sense of urgency
  • Attention to detail
  • Ability to meet deadlines
  • Microsoft Office Suite experience
Preferred Qualifications
  • 1+ years of experience with insurance billing and accounts receivable
  • Dentrix or other dental software experience
About Heartland Dental

Heartland Dental is the largest and one of the fastest-growing Dental Support Organizations, providing exceptional service to its more than 3,000 supported doctors in 40 states and over 1,750 supported offices. Each Heartland Dental supported office is unique to the community and the patients they serve. We are committed to living our core values, which promote diversity and inclusion, and provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.



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