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Wireless Retail Team Lead

1 month ago

Mission, Texas, United States OSL Retail Services Full time

Unlock Your Potential as a Wireless Retail Team Lead with OSL Retail Services

Company Overview

At OSL Retail Services, we're committed to delivering exceptional customer experiences. Our team is passionate about providing top-notch sales and service in the wireless industry.

About the Role

We're seeking a highly motivated and experienced Wireless Retail Team Lead to join our team As a key member of our retail leadership team, you'll be responsible for driving sales growth, improving operational efficiency, and ensuring an exceptional customer experience in our stores.

You will be tasked with managing a team of talented retail professionals, developing their skills, and inspiring them to deliver best-in-class sales and service. With a focus on sales, service, and operational excellence, you will have a passion for delighting customers and take pride in ensuring every customer has an exceptional experience, every time.

Responsibilities
  • Sales Performance: Achieve all key business objectives, including sales, revenue, and client satisfaction.
  • Operational Excellence: Ensure compliance standards are met, and team completes all sales and operational processes accurately.
  • Team Leadership: Develop and implement action plans, provide coaching, mentoring, inspiration, and motivation to your team.
  • Store Management: Ensure the store is staffed appropriately, and scheduled shifts are recorded.
  • Policies and Procedures: Ensure all policies and procedures of store safety and security are followed.
Requirements
  • 2-3 years' retail and management experience
  • Experience within the wireless or electronics sectors is considered an asset
  • Proven ability to drive sales and service while achieving operational standards and success through field teams
  • Proven ability to manage a team
  • Strong communication and presentation skills
  • Customer service orientation, sense of urgency, detail-oriented, problem solver, and results-focused
Benefits
  • Competitive hourly pay plus uncapped commission
  • Personal in-store and online LMS training
  • Real career growth, recognition, advancement, and benefits such as health, dental, vision, and company 401K plan
  • Daily access to funds via Dailypay & Wisely cards
  • Discount Programs and Monthly Phone Stipend
Estimated Salary Range:

$60,000 - $80,000 per year, depending on location and experience.

Join us at OSL Retail Services and embark on an exciting journey as a Wireless Retail Team Lead If you're passionate about sales, customer service, and leading high-performing teams, we encourage you to apply.