HVAC Service Technician

2 months ago


Roanoke, Virginia, United States Gpac Full time

We are seeking a skilled HVAC Service Technician to join our team at Gpac, a leading recruitment company specializing in the Mechanical industry. As a trusted partner, we are committed to delivering exceptional service and fostering a friendly working environment.

The ideal candidate will be responsible for troubleshooting, repair, maintenance, and installation of commercial HVAC and related equipment as assigned.

Key Responsibilities:

  • Respond to a high volume of service calls in a professional manner.
  • Communicate effectively with customers, explaining complex technical issues in a clear and concise manner.
  • Utilize troubleshooting guides to identify problems efficiently.
  • Ensure system operations and safety controls are checked before leaving job locations.
  • Address customer questions and concerns before completing work.
  • Use proper tools and instruments while troubleshooting.
  • Collaborate with colleagues to resolve issues and improve customer satisfaction.
  • Communicate tactfully with customers to offer suggestions for system improvements.
  • Demonstrate ability to prioritize tasks based on call schedules and respond to interruptions.
  • Accurately complete all required paperwork.
  • Keep supervisors and managers informed of new developments and customer complaints.
  • Complete service reports daily and obtain customer signatures.

Requirements:

  • 5+ years of commercial service experience.
  • EPA Certification.
  • Excellent customer service and communication skills.
  • Strong analytical and problem-solving skills.
  • Team player with a positive attitude.

What We Offer:

  • Competitive salary based on experience.
  • 401(k) plan with generous matching.
  • Dental and vision insurance for you and your family.
  • Health insurance coverage.
  • Paid time off to relax and recharge.

We are an equal opportunity employer and welcome applications from qualified candidates without regard to race, age, color, sex, religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other protected characteristic.



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