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Mixology Expert

2 months ago


Chicago, Illinois, United States ClubCorp Full time
Job Summary

We are seeking a highly skilled and experienced Mixology Expert to join our team at ClubCorp. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring that our Members and guests have a memorable experience at our bar.

Key Responsibilities
  • Provide exceptional customer service and ensure that all Members and guests have a positive experience at the bar.
  • Prepare and serve beverages to Members and guests in a timely and efficient manner.
  • Maintain a clean and organized bar area, including the storage and handling of beverages and supplies.
  • Assist with the service of food and beverages to Members and guests, adhering to ClubCorp standards of service.
  • Develop and maintain a comprehensive knowledge of our beverage menu, including daily features and specials.
  • Accurately execute Member and guest orders and requests in a timely fashion.
  • Know Members' names and greet them promptly in a manner that provides a warm welcome and makes them feel at home.
  • Ensure daily assignments and side work are complete in respective areas to meet Club standards.
  • Assist fellow Employees, Members, and guests to ensure delivery of the Three Steps of Service without being directed.
  • Notify management of Member and guest complaints at the time they occur and practice good service recovery by rectifying any complaints as soon as possible.
  • Complete additional duties as assigned periodically by management.
Requirements
  • A high school diploma is preferred.
  • Previous Food and Beverage experience is preferred.
  • An alcohol and food safety awareness certificate is required.
  • Excellent communication skills and articulate speech are essential.
  • The ability to follow instructions well is necessary.
  • You must always perform at the highest level of ethical work standards.
  • You must be comfortable working in both indoor and occasional outdoor environments.