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Member Team Lead

2 months ago

Medford, Oregon, United States Sam's Club Full time
Job Summary

We are seeking a highly skilled and experienced Member Team Lead to join our team at Sam's Club. As a Member Team Lead, you will be responsible for providing exceptional customer service, leading a team of associates, and ensuring a positive shopping experience for our members.

Key Responsibilities
  • Lead a team of associates to achieve sales and customer service goals
  • Provide guidance and training to associates on sales floor operations and customer service techniques
  • Assist with supervising associates, including hiring, evaluating, mentoring, developing, and managing their workload
  • Ensure a positive shopping experience for members by resolving issues and answering questions in a timely and professional manner
  • Collaborate with other departments to achieve business objectives and improve member satisfaction
Requirements
  • 6 months retail experience, including operating front-end equipment and customer service experience
  • Must be 18 years of age or older
  • Preferred qualifications include leading a front-end team and supervising experience
What We Offer

At Sam's Club, we offer a competitive hourly wage, performance-based incentive awards, and a range of benefits, including health, financial, and paid time off benefits. We also offer opportunities for professional growth and development, including training and education programs.

As a Member Team Lead, you will have the opportunity to work with a dynamic team, develop your leadership skills, and make a positive impact on our members' shopping experience. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.