Crisis Management Professional

7 days ago


Sanford, Florida, United States Institute of Inspection , Cleaning and Restoration Certification Full time

Job Summary

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The Emergency Response Coordinator role involves generating revenue opportunities by consulting with property owners affected by emergencies. This requires cooperation with public emergency response agencies and private entities to implement recovery initiatives effectively. The coordinator must establish a positive relationship with customers, participate in restoration-related community events, and be available 24/7 to respond to emergencies.

Key Responsibilities

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  • Familiarize yourself with assigned territory">
  • Educate consumers on products or services and articulate their use and need">
  • Monitor, interpret, and respond to lead sources">
  • Respond to generated leads and provide feedback to management">
  • Provide emergency recovery kits and services to impacted property owners">
  • Communicate services to affected property owners">
  • Establish and maintain positive relationships in the local community">
  • Volunteer non-operational time to related community events">
  • Be on-call availability 24/7, including weekends and holidays as scheduled">
  • Sell restoration industry products and services">
  • Marketing">
  • Achieve and remain current in required certifications">
  • Support franchisee and franchisor organizational mission, vision, and value statement">
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Requirements

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An associate's degree or equivalent certification in business administration or a related field is preferred. Three professional references, computer literacy, and proficiency with office productivity applications such as Microsoft Word, Excel, and PowerPoint are required.



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