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Patrol Security Supervisor

1 month ago

Columbus, Indiana, United States Allied Universal® Full time
Job Overview

Allied Universal is a leading security and facility services company that offers rewarding careers with a sense of purpose. As a Patrol Security Supervisor, you will be part of a dynamic and inclusive team that fuels a culture that reflects in our communities and customers we serve.

Responsibilities
  • Assist the Account Manager with all supervisory, training, and operations functions at the assigned post in accordance with post orders and client instructions.
  • Assign work tasks to Security Professionals and direct their work throughout the day.
  • Supervise, motivate, coach, and train Security Professionals, and evaluate their work performance.
  • Ensure that post orders and training information are properly maintained and updated, and that the post is properly maintained, cleaned, and organized.
  • Conduct on-the-job training, interviews, and evaluations of new employees, and assist with the coordination of all aspects of executing the security contract at the assigned location.
  • Oversee all reports, logs, and pass downs generated by and for the Security Department, and distribute communications and other information to Security Professionals at post as directed.
  • Manage and supervise all sub-units within the Security Department, such as fire control rooms, command centers, and loading docks as applicable to the job site.
  • Respond to minor incidents that occur, ensuring appropriate action is taken, all reports are properly completed, and appropriate parties are notified in a timely manner.
  • Identify any personnel problems occurring at posts, such as payroll issues, employee relations complaints, or other concerns, and forward any such issues to the Account Manager or Field Supervisor as appropriate.
  • Make recommendations for counseling and/or disciplinary action, including termination, and may be responsible for administering counseling or disciplinary actions.
  • Respond to client or site emergencies as they arise, including ensuring appropriate communication to the Account Manager, Field Supervisor, Branch, and/or Regional Manager.
Requirements
  • Minimum high school diploma or equivalent.
  • Minimum three to five years of professional-level experience required, with prior experience in the security industry, law enforcement, and/or military.
  • Must possess a valid state Guard License, or have applied and subsequently be issued such a license prior to employment.
  • Driving Positions: must possess a valid Driver's License with at least one year of driving experience, a clean driving record, and the ability to safely operate a vehicle.
  • Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments, and effectively manage deadlines.
  • Professional, articulate, and able to use good independent judgment and discretion.
  • Ability to train and coach others, and to effectively enforce post orders, security standards, and company policies equitably and consistently.
  • Outstanding verbal and written communication skills required, with the ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player.
  • Incumbent must be available to work outside normal shift schedule on an as-needed basis, and must be accessible by phone or pager 24/7 for emergency response.
Preferred Qualifications
  • College education or business classes.
  • Experience in scheduling, operations, or other functions of the security industry.
  • Ability to write effective and concise reports in neat, legible handwriting, and working knowledge of Microsoft Office software and email.
Benefits
  • Medical, dental, vision, basic life, AD&D, and disability insurance.
  • Enrollment in our company's 401(k) or Supplemental Income Plan, subject to eligibility requirements.
  • Eight paid holidays annually, five sick days, and four personal days.
  • Vacation time offered at an accrual rate of 3.08 hours biweekly, with unused vacation paid out where required by law.