Intake and Scheduling Professional

2 weeks ago


Perth Amboy, New Jersey, United States Metrodoc Urgent Care Full time

Metrodoc Urgent Care is seeking a highly organized and detail-oriented Intake and Scheduling Professional to join our team. As a key member of our front-line staff, you will be responsible for ensuring a seamless and efficient experience for our patients and healthcare providers.

About the Job:

This position requires strong organizational skills, attention to detail, and excellent communication skills. You will be responsible for answering phone calls, responding to inquiries, and scheduling appointments. In addition, you will conduct initial patient screenings, gather and verify patient information, and process referrals.

Key Responsibilities:
  • Answer phone calls and respond to inquiries from prospective patients.
  • Schedule appointments with healthcare providers based on availability and specialty.
  • Conduct initial patient screenings to assess needs and determine eligibility for services.
  • Gather and verify patient demographic information, insurance details, and medical history.
Qualifications:
  • Minimum of 1 year of experience in a healthcare setting or relevant customer service role.
  • Strong understanding of medical conditions and services is a plus.
  • Excellent communication and interpersonal skills, with the ability to build rapport with patients in sensitive situations.
  • Proficient in computer skills, including Microsoft Office Suite (Word, Excel) and data entry.
Estimated Salary:

$55,000 - $75,000 per year, depending on experience.



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