Patient Care Specialist

4 weeks ago


West Burlington, Iowa, United States Great River Health Full time
Job Summary

We are seeking a highly motivated and compassionate Patient Services Associate to join our team at Great River Health. As a Patient Services Associate, you will play a vital role in providing exceptional patient care and support to our patients and their families.

Key Responsibilities
  • Provide basic patient care under the direction of a licensed nurse, including assisting with activities of daily living.
  • Serve as the patient's 'Personal Care Champion' by providing emotional support and advocacy.
  • Provide clerical support to internal and external departmental customers, including answering phones and responding to emails.
  • Assist the RN as directed with high-quality care to adult, medical/surgical, telemetry, and geriatric patient populations.
Requirements
  • Iowa Certified Nurse's Aide or recent course completion.
  • Medical Terminology course or within one year of hire.
  • Healthcare experience within the past five years.
  • Computer classes/experience.
Benefits
  • Competitive base pay.
  • Matching retirement programs.
  • Health, dental, and vision plans.
  • Health Savings and Flexible Spending Accounts.
  • Employee discounts, including car rental and cell-phone plans.
  • Employer-paid, Long-Term Disability, Life, and AD&D.
  • Paid time off (PTO).
  • Education Assistance Program.
  • Employee Assistance Program.
  • Employee Referral Bonus Program.
  • Discounted cafeteria meals.
  • Paid Parental Leave.
  • Employee Service Recognition program.
  • Voluntary plans, including Life, AD&D, Short-Term Disability, Critical Illness, Accident, Insurance, and Hospital Indemnity.

Great River Health and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.



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