Spa Manager

2 days ago

Ann Arbor, Michigan, United States Spavia Day Spa Full time
Spa Manager Job Description

Spavia Day Spa is seeking a highly motivated and experienced Spa Manager to join our team. As a Spa Manager, you will be responsible for leading our team of specialists, driving sales and revenue growth, and ensuring exceptional guest experiences.

Key Responsibilities:
  • Lead and manage a team of spa specialists, including recruiting, training, and developing team members.
  • Develop and implement sales strategies to drive revenue growth and meet sales targets.
  • Ensure exceptional guest experiences by providing personalized service, addressing guest concerns, and resolving issues promptly.
  • Manage spa operations, including inventory, supply chain, and maintenance of treatment rooms and storage areas.
  • Collaborate with the management team to develop and implement marketing strategies to promote the spa and its services.
  • Monitor and analyze sales data, guest feedback, and other metrics to inform business decisions and drive growth.
Requirements:
  • Minimum 2 years of experience in spa management or a related field.
  • Proven track record of driving sales growth and revenue increase.
  • Excellent leadership and communication skills, with the ability to motivate and develop team members.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed business decisions.
  • Ability to work in a fast-paced environment, with a focus on delivering exceptional guest experiences.

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