Customer Service Supervisor
1 week ago
Hannaford Supermarkets has been serving customers in Maine since 1883. As a leader in the retail industry, we prioritize providing exceptional customer service while promoting sustainability and local connections.
Estimated Salary RangeThe salary for this position is between $17.35 - $24.75 per hour, depending on location and experience.
Job ResponsibilitiesThis role involves overseeing the front-end and service desk/kiosk associates to ensure efficient operations and excellent customer service. Key responsibilities include:
- Assigning tasks to team members during idle periods
- Assisting with special projects and performing other duties as assigned
- Maintaining store appearance and adhering to safety standards
- Securing company assets and reporting any incidents or concerns
To succeed in this role, you should possess effective communication and customer service skills, meet minimum age requirements, and demonstrate ability to learn multiple tasks and technical requirements. Additionally, you must be able to perform repetitive motions, lift products weighing up to 15 pounds, and work in various weather conditions.
Preferred QualificationsPromoting customer satisfaction through high-quality service, maintaining effective work schedules, handling cash transactions, verifying customer IDs, and supervising performance of team members are all valued skills in this role.
EEO StatementHannaford Supermarkets provides equal opportunity in employment to all associates and applicants without regard to race, religion, color, sex, age, veteran status, national origin, sexual orientation, gender identity, disability, or any other characteristic protected by law.
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