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Food and Beverage Server

2 months ago

Columbia, Missouri, United States The FieldHouse Full time

Location: Columbia, MO

Job Overview:

As a key member of our team at The FieldHouse, you will be responsible for providing exceptional service in food and beverage delivery. Your role will encompass the entire dining experience, ensuring that our guests feel welcomed and valued.

Key Responsibilities:

  • Efficiently take and deliver food and beverage orders, ensuring accuracy and timeliness.
  • Maintain cleanliness and organization of your service area before, during, and after your shift.
  • Warmly greet guests upon arrival, presenting menus and explaining any specials or promotions.
  • Utilize the Point of Sale system to input orders and communicate with the kitchen effectively.
  • Monitor guest satisfaction throughout their dining experience, addressing any needs promptly.
  • Adhere to all regulations regarding the service of alcoholic beverages.
  • Ensure tables are kept tidy and free from debris, assisting with drink refills and condiments as needed.
  • Demonstrate salesmanship by making knowledgeable suggestions to enhance the guest experience.
  • Handle cash transactions responsibly and maintain your personal cash bank.
  • Foster a welcoming atmosphere that encourages guests to return.

Characteristics of an Ideal Candidate:

  • Friendly and sincere demeanor.
  • Strong time management skills and ability to multitask.
  • Comprehensive knowledge of the menu and beverage offerings.
  • Ability to promote both yourself and The FieldHouse effectively.
  • Outgoing personality with a team-oriented mindset.

Qualifications:

  • High School diploma or equivalent preferred.
  • Must be at least 18 years old.
  • Valid Food Worker Card is required.
  • Preferred minimum of one year of experience in a serving role.
  • Effective communication skills in English, both verbal and written.
  • Professional and courteous attitude.
  • Physical ability to stand, walk, and carry food trays for extended periods.