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Care Specialist

1 month ago

Arizona City, Arizona, United States Upward Health Full time
Job Title: Care Specialist

At Upward Health, we are seeking a dedicated and compassionate Care Specialist to join our team. As a Care Specialist, you will play a vital role in delivering high-quality care to our patients, working closely with our clinical team to provide comprehensive support and guidance.

Key Responsibilities:
  • Conduct direct outreach to patients via phone, in-person, and other strategies to enroll them in our program and collect key data about their needs.
  • Meet patients in their homes or in the community to conduct needs assessments, help set health goals, and facilitate in-home provider appointments.
  • Support patients in meeting their healthcare goals, working with our interdisciplinary team to meet market and organizational goals.
  • Obtain and record vital signs and other health information, analyze patient data to determine patient needs or treatment goals, and assess physical conditions to aid in diagnosis and treatment.
  • Explain technical medical information to educate patients, cultivate and support primary care providers with timely communication and integration of information into the care plan.
  • Build rapport with patients using motivational interviewing techniques, conduct one-on-one extended in-person patient appointments, and make follow-up calls and home visits as needed.
Requirements:
  • At least 2 years of relevant work experience as a Community Health Worker, Peer Support Specialist, Medical Assistant, or similar role.
  • High school graduate or GED required.
  • A valid driver's license and auto liability insurance.
  • Reliable transportation and the ability to travel within your assigned territory or other as needed to support patient needs and training requirements.
  • Experience in Chronic Care Management model or experience with chronically ill/elderly patients.
  • Long-time resident of the community with good knowledge of local resources.
  • Ability to complete Upward Health's initial training program and ongoing educational requirements as assigned.
What We Offer:

Upward Health is proud to be an equal opportunity/affirmative action employer, committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.