Current jobs related to Teller Lead - Frederick, Maryland - PNC Financial Services Group, Inc.

As a Teller Lead at PNC Financial Services Group, Inc., you will play a key role in delivering exceptional customer experiences and driving business growth. Your primary responsibility will be to coach and mentor tellers to ensure they provide top-notch service to customers, while also identifying opportunities to upsell and cross-sell PNC products.

Key Responsibilities:

• Coach and mentor tellers to improve their customer service skills and product knowledge.
• Identify opportunities to upsell and cross-sell PNC products to customers.
• Supervise customer transactions and ensure accurate and efficient processing.
• Assist with outbound calling initiatives to promote PNC products and services.

Requirements:

• 1+ years of experience in a banking or financial services role.
• Strong customer service and communication skills.
• Ability to work in a fast-paced environment and prioritize multiple tasks.
• Knowledge of PNC products and services.

What We Offer:

• A competitive salary and benefits package.
• Opportunities for career growth and professional development.
• A dynamic and supportive work environment.