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Merchandise Associate

2 months ago

Dickson City, United States Sierra Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Merchandise Associate. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, maintaining a clean and organized store environment, and adhering to operational and merchandise standards.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, adhering to company standards for visual merchandising and store appearance.
  • Process customer transactions accurately and efficiently, handling cash, credit, and other payment methods.
  • Support sales floor recovery efforts, restocking shelves and maintaining a visually appealing store environment.
  • Participate in store shrink reduction initiatives, adhering to company policies and procedures.
  • Work effectively with peers and supervisors to achieve sales goals and maintain a positive store culture.
Requirements
  • Excellent customer service skills, with the ability to respond to customer inquiries and resolve issues in a timely and professional manner.
  • Ability to work a flexible schedule, including evenings and weekends, to support business needs.
  • Strong communication and organizational skills, with attention to detail and the ability to multitask.
  • Ability to lift heavy objects, with or without reasonable accommodation.
  • Previous retail experience preferred, but not required.
What We Offer

As a Merchandise Associate with Sierra, you will enjoy a competitive hourly rate, opportunities for career growth and development, and a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.