Phlebotomy Representative I

2 weeks ago


Seattle Washington, United States Quest Diagnostics Full time
Job Summary

We are seeking a highly skilled Phlebotomy Representative I - Exam One to join our team at Quest Diagnostics. As a key member of our client services team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our phlebotomy services.

Key Responsibilities
  • Provide timely and accurate responses to client inquiries, including specimen requirements and test results.
  • Coordinate activities between client services, agents, and clients, including scheduling applicants with examiners or at PSC sites.
  • Conduct in-center exams, including taking basic vitals, medical histories, venipuncture, urine collection, and EKG.
  • Collect specimens for pre-employment drug screenings and other Quest Diagnostics services.
  • Respond to client needs and requests in a professional and expedient manner.
  • Observe all compliance policies and safety procedures as outlined in the Quest Diagnostics Safety Manual.
Requirements
  • Minimum one year customer service experience and one year phlebotomy experience with pediatric and geriatric patients.
  • Prefer urine or hair follicle collection and EKG experience.
  • Ability to work in a rapidly changing environment.
  • Excellent interpersonal and communication skills.
  • Ability to type 40 wpm.
  • Basic computer skills in Microsoft office with the ability to learn new software.
Education and Certifications
  • High School Diploma or Equivalent (Required)
  • Phlebotomy certification (required in certain states, e.g. California, Nevada, Washington and Louisiana)
  • Phlebotomy or Medical Assistant certification

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