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Retail Operations Supervisor

2 months ago

Rochester, Michigan, United States Belle Tire Full time
Position Overview:

The Retail Operations Supervisor is a dynamic, customer-oriented role that emphasizes positivity and high energy. This position offers the chance to develop both personally and as a team member within the tire and automotive sector.


Key Responsibilities:
  • Foster strong customer relationships
  • Evaluate customer requirements and provide tailored solutions
  • Adhere to the established Sales Process
  • Oversee cash handling; process customer transactions and ensure daily cash reconciliation
  • Achieve and surpass set goals and objectives
  • Coordinate workflow within the service department
  • Manage daily paperwork associated with retail operations
  • Collaborate effectively in a team setting with a positive demeanor
  • Uphold integrity for customers, employees, and vendors
  • Engage in continuous improvement by sharing innovative ideas
  • Perform additional tasks as directed by management

Qualifications:
  • Minimum age of 18 years
  • Valid driver's license required
  • High School Diploma or GED is mandatory
  • Strong communication skills with co-workers, management, and customers
  • Capability to lift items weighing up to 75 pounds
  • Flexible working hours, Monday through Saturday, with potential overtime
  • Physical demands include standing for extended periods in a workshop environment

Benefits:
  • Contributions to 401k plan
  • Discounts on products and services
  • Flexible paid time off
  • Competitive health insurance for eligible employees
  • Career advancement opportunities within a reputable family-owned company

About Belle Tire:

Founded over a century ago, Belle Tire is rooted in the principle that customer satisfaction is paramount. As a family-owned business with more than 175 retail locations and a workforce exceeding 3000 across multiple states, we strive to provide our community with reliable and affordable automotive services.

Our offerings include tire and automotive services such as shocks and struts, oil changes, brakes, batteries, and auto glass, all delivered with an exceptional in-store experience that goes beyond traditional garage services.

Belle Tire is an equal opportunity employer, dedicated to fair treatment for all applicants and employees based on their skills, accomplishments, and experience, without discrimination based on race, national origin, gender, age, religion, disability, veteran status, sexual orientation, gender identity, or any other legally protected classification.