Optical Customer Service Specialist

4 days ago


Brookfield, Wisconsin, United States Midline Vision Group LLC Full time

Are you passionate about delivering exceptional customer experiences? Do you have a strong background in retail or healthcare?

We are seeking an Optical Customer Service Associate to join our team at Midline Vision Group LLC. As a key member of our eye care team, you will play a vital role in providing top-notch service to our patients.

Your primary responsibilities will include:

  • Assisting optometrists with patient care and performing essential sales functions.
  • Pre-testing patients before their eye exams and completing glasses and medication prescriptions.
  • Scheduling appointments and educating patients about their contact lenses or glasses.

To succeed in this role, you should have:

  • A minimum of 1-2 years of experience in a retail or healthcare environment.
  • Excellent communication and problem-solving skills.
  • Strong technology skills and ability to learn new software systems.

We offer a competitive salary of $45,000 - $55,000 per year, paid time off, professional development assistance, and a retirement plan with generous employer match. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.

About Us: Midline Vision Group LLC is a leading provider of eye care services, committed to delivering high-quality patient care and exceptional customer experiences. Our company culture values teamwork, innovation, and continuous learning.



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