Shipping Operations Lead
1 week ago
Midwest Veterinary Supply, Inc. has provided quality service and merchandise to the veterinary profession since 1961. Our company takes great pride in getting orders out the same day they are received and delivering them to customers the next business day. We carry products and equipment from most major manufacturers and strive to provide the best in service along with quality merchandise at fair and competitive prices.
Job Summary
The Shipping Team Lead will be responsible for overseeing the daily operations of our shipping department at our Norristown, Pennsylvania location. This position requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities
• Lead a team of shipping personnel, providing guidance and support to ensure efficient order processing and customer satisfaction.
• Manage and maintain accurate records of inventory, shipments, and customer information.
• Develop and implement processes to improve efficiency and productivity, working closely with the Warehouse Manager and Branch Manager.
• Respond to customer inquiries and resolve any issues that may arise during the order process.
Requirements & Qualifications
• High school diploma or equivalent required; bachelor's degree or higher in a relevant field (e.g., logistics, supply chain management) preferred.
• At least three years of experience in a supervisory or leadership role, preferably in a warehouse or shipping environment.
• Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers at all levels.
• Strong analytical and problem-solving skills, with the ability to identify and address potential issues before they become major problems.
Compensation and Benefits
We offer a competitive salary range of $65,000 - $85,000 per year, depending on experience. In addition to a comprehensive benefits package, including medical, dental, and vision insurance, we also offer life and accidental death & dismemberment insurance, short- and long-term disability insurance, a 401(k) plan, paid holidays, and paid time off (PTO).
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