Valet/Porter

The Clay Subaru Valet is responsible for providing exceptional customer service by efficiently managing the parking and retrieval of customer vehicles. This role involves greeting customers, assisting with vehicle handling, and ensuring a smooth and welcoming experience for clients visiting the dealership.

1. Customer Interaction
   • Greet customers with a friendly and professional demeanor upon arrival.
   • Provide clear and accurate information about service processes and estimated wait times.
   • Assist customers with vehicle drop-off and pick-up.
2. Vehicle Handling
   • Safely park and retrieve customer vehicles, ensuring proper handling and care.
   • Operate vehicles in accordance with dealership policies and traffic regulations.
   • Conduct basic vehicle checks before returning to customers.
   • Manage loaner fleet and customer keys.
3. Lot Management
   • Efficiently organize and manage the dealership's parking lot to maximize space and accessibility.
   • Ensure vehicles are parked in designated areas and that the lot remains orderly and clean.
4. Customer Service
   • Address any customer concerns or inquiries promptly and professionally.
   • Coordinate with service and sales teams to ensure a seamless customer experience.
5. Administrative Duties
   • Maintain accurate records of vehicle locations and service requests.

Requirements:

• Valid Driver's License: Must have a clean driving record and the ability to operate various types of vehicles.
• Experience: Previous experience in a valet or customer service role is preferred but not required.
• Skills: Strong communication and interpersonal skills; ability to work in a fast-paced environment; attention to detail and reliability.