Field Service Technician
6 days ago
Murata Machinery USA, Inc. is seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for installing and servicing our Logistic & Automation Division products, assisting sales personnel, and training customer personnel.
Key Responsibilities- Install material handling products such as stacker cranes, conveyors, and/or AGVs.
- Demonstrate new equipment in customer plants, including electrical and/or mechanical checkouts, setup, debug, operation, and programming.
- Service L&A Products by performing the following functions:
- Perform basic electrical/electronic or mechanical problem diagnosis and repair in customers' plants.
- Advise and assist customers with most operation and programming problems.
- Perform most maintenance work and provide basic assistance needed by customers.
- Advise and assist in selection and ordering of tools and repair parts.
- Mechanical aptitude and skills.
- Work experience on AC/DC motors, mechanical gear boxes, and gear reducers.
- Familiarity with one or more of the following pieces of equipment: stacker cranes, conveyors, and/or AGV's.
- Ability to use Microsoft Office Programs.
- Ability to read and understand equipment drawings.
Associates degree (AS) in Electrical, Electronics, or Mechanical Engineering; 0-2 years of related experience and/or training; or equivalent combination of education and experience.
Previous experience in Material handling equipment is a plus.
Language SkillsAbility to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical SkillsAbility to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Reasoning AbilityAbility to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
TravelThis position requires up to 90% travel, including domestic and international, and work at installation sites for extended periods of time.
A valid driver's license and good driving record are required.
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