Operations Coordinator

5 days ago

Fort Lauderdale, Florida, United States SNI Companies Full time
Job Description

We are seeking a highly organized and detail-oriented Operations Coordinator to join our team at SNI Companies.

About the Role:

  • In this key support position, you will play a vital role in enhancing customer experience and dealership operations.
  • You will be responsible for providing administrative support, ensuring smooth day-to-day operations, and contributing to the success of our auto dealership team.

Main Responsibilities:

Customer Service
  • Greet customers and assist them with inquiries in a professional and courteous manner.
  • Answer phone calls and manage email correspondence in a timely and efficient way.
Administrative Support
  • Prepare and maintain sales documents, contracts, and reports using Microsoft Office applications.
  • Schedule appointments for sales staff and the service department to ensure seamless communication.
  • Assist in inventory management by updating and maintaining accurate records.
Data Entry and Management
  • Input and update customer information into our dealership management system with precision and attention to detail.
  • Generate and analyze sales reports to track performance metrics and make data-driven decisions.
Marketing Assistance
  • Help create promotional materials and advertisements using Microsoft Publisher or similar software to enhance our marketing efforts.
  • Assist in organizing dealership events and promotions to engage customers and drive sales.
Collaboration
  • Work closely with sales staff, service department, and management to ensure smooth operations and achieve common goals.
  • Communicate effectively with vendors and service providers to maintain strong relationships.

Requirements:

  • High school diploma or equivalent; additional education in business administration is an asset.
  • Proven experience as an administrative assistant or in a similar role, preferably in an automotive environment.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Strong organizational skills and attention to detail to ensure accuracy and efficiency.
  • Excellent communication and interpersonal skills to build strong relationships with colleagues and customers.
  • Ability to multitask and work in a fast-paced environment with changing priorities.
  • Bilingual is essential for effective communication with diverse customers.

Estimated Salary: $45,000 - $55,000 per year, depending on experience and qualifications.

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