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Technical Operations Coordinator

2 weeks ago


Wilsonville, Oregon, United States industrialEnet Full time
Key Responsibilities
  • Manage and maintain the company's network infrastructure, including routers, switches, firewalls, and VPNs.
  • Manage and maintain the company's computer infrastructure, including servers, VMWare and other virtual environments, user computers, printers etc.
  • Provide technical support to end-users (Windows, Mac, Linux), including troubleshooting hardware, software, and network issues.
  • Manage cybersecurity measures to protect the company's systems and data, including antivirus software, firewalls, and intrusion detection systems.
  • Monitor network performance and security, identifying and resolving issues in a timely manner.
  • Manage Microsoft 365 services, including Exchange Online, SharePoint Online, and Teams.
  • Collaborate with other IT team members and departments to implement new technologies and improve existing systems.
  • Support IT policies and procedures to ensure system reliability and security.
  • Provision devices and prepare for new employee onboarding.
  • Plans, schedules, tests, and coordinates system software upgrades.
  • Document system configurations, processes, and procedures.
  • Supports the Configuration Control Board, performing security impact analysis and approvals for configuration changes.
  • Supports the Computer Incident Response Team (CIRT).
Qualifications
  • Bachelor's degree and 3–5-year experience in Management Information Systems, Computer Science or Information Technology related field required. An equivalent combination of education, certifications and experience may be considered.
  • Strong knowledge of Windows Server, and Active Directory.
  • Experience with virtualization technologies (e.g., VMware, Hyper-V).
  • Experience with Microsoft 365 administration, including Exchange Online, SharePoint Online, and Teams.
  • Experience with backup and recovery solutions.
  • Solid understanding of networking concepts and protocols both local and virtual.
  • Relevant certifications (e.g., CompTIA Security+, Microsoft 365 Certified: Security Administrator Associate) are a plus.
  • Excellent communication and teamwork abilities.
  • Strong problem-solving and analytical skills and demonstrated skills in planning, organizing, and scheduling.
Highly Desired Certifications
  • AZ-800 or AZ-801 Administrating Windows Server Hybrid Core or Advance
  • MS-102 Microsoft 365 Administrator
  • CompTIA Server+ or A+ certifications or Linux+
  • Linux+ System Administrator Certification
  • Cisco CCST or CCNA