Community Mental Health Specialist

3 weeks ago

Niagara Falls, New York, United States Venture Forthe Full time
Job Title: Community Mental Health Provider

Venture Forthe is a leading healthcare agency in Western New York that advocates for the needs and goals of our clients. Our clinical department focuses on HCBS (Home and Community Based Services)/CORE (Community Orientation Recovery and Empowerment Services) programs under the direction of the Office of Mental Health.

Job Summary:

The Community Mental Health Provider will be involved in recovery-oriented activities and interventions that support and restore social and interpersonal skills necessary to help individuals reach their goals during their recovery. The provider will help increase or sustain community tenure, enhance interpersonal skills, establish support networks, increase community awareness, develop coping strategies, and effective functioning in the individual's social environment such as home, work, and school.

Key Responsibilities:
  • Provide HCBS and CORE services for clients as needed in person and remotely
  • Provide individual clinical supervision including case consultation to address individuals with increasing psychiatric needs, referral to alternative services, risk management, and addressing any other health and safety concerns
  • Ensure regular availability and check-in with a clinical supervisor supports quality care, staff morale and retention, and overall professional development
  • Responsible for approval and monitoring clinical department documentation processes
  • Complete approval or guide staff on revisions for individual service plans
  • Coordinate with staff support team to identify opportunities to improve staff documentation and outline specific plans with timelines / monitoring
  • Collaborate on complaint & incidents with department team
  • Maintain tracking process and related documentation for all complaints and incidents reported to the Clinical Department
  • Assist with investigation of complaints or incidents as assigned by Clinical Leads
  • Coordinate communication with clinical leads to VF departments such as HR or Compliance or external organizations
  • Assisting team in the development of workflows, documentation standards and inner agency standards/policies
  • Complete LPHA recommendations for new clients and document required information to start CORE services. Coordinate with managed care organizations and CORE outreach team to establish contact with clients to determine CORE services and submit documentation
Requirements:
  • Rehabilitation counseling to support and restore social and interpersonal skills necessary to increase or sustain community tenure, establish support networks, increase community awareness, develop coping strategies, and effective functioning in the individual's social environment such as home, work, and school
  • Rehabilitation counseling including recovery activities, interventions, and support necessary for the individual to implement learned skills so the person can remain in a natural community location
  • Assisting the individual with effectively learning adaptive behaviors responding to or avoiding identified precursors such as cravings or triggers that result in relapse or functional impairments
  • All components include additional job duties as assigned
Qualifications:
  • No license required
  • One year experience supporting people in the Mental Health field or Substance Abuse recovery
  • Knowledge in the following areas is preferred: disability accommodations and assistive technologies and services, DSS/SSI, Transportation and Housing Access, and Community SUD resources

**Customer Service/Interpersonal Skills:**

  • Maintains appropriate office presence;
  • Responsible and cooperative with participants/families, supervisors, fellow employees, and providers;
  • Maintains friendly working atmosphere;
  • Maintains professional attitude;
  • Maintains professional appearance;
  • Accepts constructive criticism as evidenced by appropriate changes in behavior;
  • Utilizes established channels of communication;
  • Recognizes, accepts and respects people as individuals;
  • Recognizes limitations and seeks assistance appropriately;
  • Assists other employees where needed

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