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Customer Service Representative

2 months ago

Murfreesboro, Tennessee, United States Mister Car Wash Full time
About Mister Car Wash

Mister Car Wash is a dynamic and fast-paced environment where you can grow your career and achieve your goals. With new stores in development, we have opportunities for every team member to advance their career.

Job Summary

We are seeking a highly motivated and customer-focused Guest Service Specialist to join our team. As a Guest Service Specialist, you will be responsible for providing exceptional customer service and creating a positive experience for our guests.

Key Responsibilities
  • Provide Exceptional Customer Service: Build trusting relationships with customers and recommend products and services that meet their needs.
  • Create Wow Moments: Show commitment to outstanding service and hospitality in every interaction.
  • Direct Guests Safely: Politely direct customers into the car wash tunnel.
  • Maintain Location Appearance: Help maintain the location's appearance and cleanliness.
  • Follow Safety Procedures: Follow all Mister Car Wash safety procedures and policies, including appearance expectations.
Requirements
  • Outgoing Personality: Have a strong people and listening skills.
  • Customer Connection: Be able to connect with customers.
  • Attention to Detail: Have attention to detail and pride in your work.
  • High Energy: Have high energy and interest in being active outdoors in varying temperatures and weather conditions.
  • Physical Abilities: Be able to stand, squat, kneel, sit, walk up and down stairs, and remain mobile for long hours.
  • Lifting Requirements: Be able to lift 50 lbs. to the waist, 25 lbs. to the chest, and 15 lbs. above the head.
  • Strong Work Ethic: Have a strong work ethic and a team-player attitude.
What We Offer
  • Competitive Pay: Competitive hourly pay and tips.
  • Generous Paid Time Off: Generous paid time off starting day one.
  • Excellent Benefits: Excellent benefits, including medical, dental, vision, 401(k) with company match, employee stock purchase plan, and more.
  • Flexible Scheduling: Flexible scheduling.
  • Growth Opportunities: Growth opportunity with a national employer.
  • Performance-Based Pay Increases: Opportunity for performance-based pay increases after 30 days of employment.
  • Best-in-Class Training: Best-in-class training and development to take your career to the next level.
  • Free Car Washes: Free car washes weekly.