Dunkin' Donuts Shift Leader Position

6 days ago


Bristol, Connecticut, United States Dunkin' Full time

Job Summary

We are seeking a motivated and results-driven Shift Leader to join our Dunkin' Donuts team. As a Shift Leader, you will be responsible for leading a team of crew members to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Profitability: Drive sales through effective execution of restaurant standards and marketing initiatives.
  • Operations Excellence: Ensure the safety and security of team and guests through a focus on preventative maintenance and cleanliness.
  • Team Environment: Promote a team environment through respect, coaching, feedback, and recognition.
  • Guest Focus: Anticipate and understand guests' needs and exceed their expectations.

Competencies:

  • Problem Solving and Decision Making: Identify and analyze problems, explore various alternatives, and use sound business judgment to take decisive action.
  • Building Effective Teams: Get the right people in the right places, enabling them to make decisions and celebrate success as a team.

Core Values:

  • Honesty: We value honesty and transparency in all our interactions.
  • Integrity: We act with integrity and do the right thing, even when it's difficult.
  • Respectfulness: We treat each other with respect and kindness.
  • Fairness: We strive to be fair and impartial in all our decisions.
  • Responsibility: We take ownership of our actions and their consequences.

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