Experience Manager
3 weeks ago
We're seeking a seasoned Customer Experience Manager to join our team at eTek IT Services, Inc. In this role, you'll work remotely as a contractor, supporting our CX team with a focus on operational excellence.
Responsibilities and Requirements
This is an operational role that requires the ability to analyze data, create research requests, and align business goals with customer needs. We're looking for someone with previous CX experience, preferably in healthcare (payer) settings. Experience with Miro or similar tools is a plus. A salary range of $90,000-$130,000 per year, depending on experience, reflects the importance of this position. Benefits include health insurance, retirement plan, and paid time off.
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Experience Production Manager
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Experience Creator
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Strategic Brand Experience Lead
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Customer Experience Manager
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Customer Experience Manager
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