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Supply Chain Associate

2 months ago

Mastic Beach, New York, United States MyCareersFuture Full time

Job Summary

We are seeking a highly motivated and organized Customer Service Executive to join our team at MyCareersFuture. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients and ensuring their needs are met.

Key Responsibilities

  • Handle customer inquiries and provide timely responses to their queries.
  • Coordinate with customers to ensure smooth shipment activations and cross-trade shipments.
  • Work closely with our overseas agents to facilitate shipment activities.
  • Understand and comply with import and export regulations.
  • Prepare and submit accurate documentation on time.
  • Provide support to sales and marketing teams as required.
  • Investigate and resolve customer issues in a timely and professional manner.
  • Maintain accurate records and reports.

Requirements

  • Degree in Supply Chain Management, Business Studies, or equivalent.
  • 2-4 years of relevant working experience in the industry.

Candidates are encouraged to apply with a resume that includes their work experience, job responsibilities, current and expected salary, reason for leaving, date of availability, and education background.