Customer Service Ambassador

4 weeks ago


Panhandle, Texas, United States The Fikes Companies Full time
About The Fikes Companies

The Fikes Companies is a leading consumer-driven convenience retailer with a strong commitment to providing exceptional customer service and a clean environment.

Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing top-notch service to every customer, cross-selling items, and maintaining a clean store environment.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to every customer, ensuring a positive experience and building customer loyalty.
  • Cross-Selling: Cross-sell items to complement the customer's purchase and highlight current marketing promotions.
  • Store Maintenance: Assist in maintaining a clean store environment, including taking out trash, sweeping, and mopping.
  • Inventory Management: Stock shelves and coolers and assist with receiving deliveries to the store.
Requirements
  • Customer Service Experience: 6 months to 1-year prior customer service experience, with cash handling skills a plus.
  • Flexibility: Ability to work a flexible schedule, including evenings and weekends.
  • Results-Driven: Results-driven individual who thrives working in a fast-paced environment.
  • Certifications: Ability to successfully complete the TABC Certification and Food Handlers Certificates.
What We Offer
  • Competitive Pay: Competitive starting wage and flexible scheduling.
  • Benefits: Full-time employees are eligible for benefits, including medical, dental, vision, PTO, and more.
  • Training and Development: Comprehensive training and career development opportunities, with a focus on promoting from within.


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