Shift Lead
3 days ago
We are seeking a highly skilled and motivated Shift Lead to join our team at Firehouse Subs. As a Shift Lead, you will play a critical role in ensuring the success of our restaurant by assisting the General Manager in executing store operations during scheduled shifts.
This role requires strong leadership and communication skills, as well as the ability to deploy team members and delegate tasks to complete daily systems and procedures with 100% integrity.
Key Responsibilities:
• Maintain high standards of customer product and service
• Foster a positive and inclusive team environment
• Ensure exceptional customer and store experiences
• Greet and thank every customer with a smile and eye contact
• Execute quality store operations, including cleaning and maintenance
• Operate food preparation machinery and adhere to food safety guidelines
• Manage cash transactions and adhere to cash handling policies
Requirements:
• Proficiency in Microsoft software and register systems
• Ability to stand, bend, reach, and scoop throughout assigned shifts
• Ability to work in a fast-paced environment and adapt to changing situations
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• High school diploma or equivalent required
• Previous experience in a fast-food or retail environment preferred
About Firehouse Subs:
Firehouse Subs is a U.S.-based, fast-casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Chris Sorensen and Robin Sorensen. We have over 1,180 locations in 46 states, Puerto Rico, Canada, and non-traditional locations.
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