Banking Operations Manager
3 weeks ago
About this role: The successful candidate will have 3+ years of experience in customer service and cash handling, with strong supervisory skills and knowledge of banking products and services. You will work closely with our management team to develop and implement strategies to improve branch efficiency and customer satisfaction.
Responsibilities:
- Provide exceptional customer service by anticipating and reacting to customer needs.
- Process transactions accurately and efficiently, including loan requests and wire transfers.
- Manage the vault and ensure accurate teller and branch cash limits.
- Develop and lead Tellers through day-to-day operations, projects, and special assignments.
What we offer: A competitive salary range of $18.00 - $21.00 per hour, commensurate with experience and education, plus additional compensation through our incentive programs subject to individual and company performance. Our comprehensive benefits package includes medical, dental, and vision insurance, flexible spending plan, multiple retirement plans, education and tuition reimbursement, and employee assistance program.
Why Arrow Financial Services: We are committed to delivering value for our shareholders, customers, and communities. Our conservative business model and strategy of steady growth have resulted in numerous recognitions from leading publications and bank-rating firms.
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