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IT Infrastructure Project Specialist

2 months ago

Oklahoma City Oklahoma, United States BankOnIT, LLC Full time
About the Role

We are seeking a highly skilled Technical Support Specialist to join our team at BankOnIT, LLC. As a key member of our infrastructure team, you will be responsible for providing technical support and assistance to clients with their IT projects.

Key Responsibilities
  • Provide technical support and assistance to clients with their IT projects
  • Implement risk mitigation strategies to minimize downtime and improve security
  • Configure and maintain various applications and software
  • Create and update documentation on new and modified processes
  • Act as the initial point of contact for clients with technical support requests
Requirements
  • Advanced understanding of desktop operating systems, software applications, and PC/Server/Network hardware
  • Advanced understanding of network systems and management principles
  • At least three years of technical work experience or equivalent education
  • At least three relevant technical certifications (e.g., A+, Network+, Security+)
Preferred Qualifications
  • Four or more years of technical work experience
  • Four or more relevant certifications (e.g., A+, Network+, Security+)
Work Environment

This role operates in a professional office environment and requires occasional travel. The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work effectively in a team environment.

What We Offer

As a Technical Support Specialist at BankOnIT, LLC, you will have the opportunity to work on a variety of exciting projects and develop your skills in a dynamic and supportive environment. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.