Field Service Engineer Specialist
3 weeks ago
Mirion Technologies is seeking a highly skilled Field Service Engineer to execute customer support activities involving the installation, modification, and repair of complex nuclear measurement equipment and systems. The ideal candidate will have excellent technical skills, strong communication abilities, and the ability to work independently with minimal supervision.
Job Responsibilities:- Conduct on-site installations of complex nuclear measurement equipment and systems, focusing on setup/configuration of Mirion hardware and software using established testing procedures and training to ensure proper system function. Provide comprehensive familiarization to customers on system hardware/software and its basic modes of operation.
- Troubleshoot and isolate equipment malfunctions, taking corrective actions by analyzing hardware or software issues. Collaborate closely with Technical Support and Engineering teams to locate and correct system faults.
- Prepare and submit detailed field reports and logs to ensure that all work performed is properly documented, and any problems encountered in the field are reported and addressed.
- Represent the company professionally in all interactions with customers, delivering exceptional service and creating a positive experience for the customer.
- Technical expertise in electronics, mechanical, or science/physics backgrounds is preferred. Strong verbal communication skills and excellent organizational abilities are essential.
- Ability to lift at least 50+ pounds and possess a valid driver's license.
- Strong analytical and problem-solving skills, with the ability to approach complex problems logically and efficiently.
- Excellent typing/keyboarding skills and written reporting abilities.
- Self-motivated individual with an enthusiastic entrepreneurial spirit, capable of working independently or as part of a team.
We offer a competitive salary range of $65,000 - $90,000 per year, depending on experience. Benefits include health insurance, retirement plans, and paid time off.
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