Service Assistant

4 days ago


Orange, California, United States Neiman Marcus Full time
About the Role

We are seeking a highly motivated and detail-oriented Service Assistant to join our team at Neiman Marcus. As a Service Assistant, you will play a critical role in ensuring that our guests receive exceptional service and have a memorable dining experience.

Key Responsibilities
  • Maintain the dining room setup to ensure a high level of food and beverage service consistent with Neiman Marcus standards.
  • Deliver food and beverages to guests as indicated by kitchen tickets.
  • Maintain the bus station and beverage areas.
  • Learn table numbers and sections in the dining area.
  • Assist kitchen staff and service staff with any service needs.
  • Assist waitstaff with any service needs, refilling beverages and running food from the kitchen to the dining room as needed.
  • Setup the dining room with key items, including but not limited to coffee, iced tea, and ice.
Requirements
  • Experienced in serving food and beverage and following proper table service guidelines.
  • Knowledge of proper placement of china, glass, and flatware for table settings.
  • Knowledge of order of service and proper placement of table settings (e.g., china, glass, flatware), food, and beverage as indicated by the kitchen ticket and the guidebook.
  • Knowledge of food, including preparation and culinary terminology.
  • Ability to interact graciously with the public and handle multiple duties at the same time.
  • Exceptional customer service and problem-solving skills.
Benefits
  • Medical, dental, vision benefits.
  • Disability benefits.
  • Paid parental leave, paid family leave, and adoption support.
  • Paid time off.
  • Retirement savings plan (401K) and life insurance.
  • Financial solutions.
  • NMG associates core discount of 30%.


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