Customer Engagement Specialist

3 weeks ago


Saint Marys, Ohio, United States St. Marys Chrysler Dodge Jeep Ram Full time

We are looking for a skilled Customer Engagement Specialist to join our team at St. Marys Chrysler Dodge Jeep Ram.

As a Customer Engagement Specialist, you will be responsible for building relationships with customers through phone, email, and text message interactions.

You will use your excellent communication skills to identify customers' needs, clarify information, research issues and provide solutions and/or alternatives.

The ideal candidate will have a strong work ethic, excellent communication skills, and the ability to work in a fast-paced environment.

The estimated salary for this role is $45,000 - $65,000 per year, depending on experience and qualifications.

Key Responsibilities:
  • Building relationships with customers through phone, email, and text message interactions
  • Identifying customers' needs and providing solutions
  • Clarifying information and researching customer issues
  • Providing excellent customer service


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