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Patient Care Coordinator
2 weeks ago
Chapa-De Indian Health is a non-profit community outpatient health center serving a diverse population in Auburn, CA, and Grass Valley, CA. Our mission is to advance the health and well-being of American Indians and low-income individuals living in our communities.
We provide convenient access to high-quality, compassionate care through our clinics, which offer a range of services, including primary care, specialty care, and mental health services.
Job Responsibilities- Monitor electronic medical records throughout the day to capture referral requests in real-time.
- Prepare electronic treatment authorization requests (eTARs) and pre-authorizations as required.
- Utilize third-party payer/insurance portals to communicate with specialists and other healthcare providers.
- Apply expertise in CPT and ICD-10 codes to meet the requirements of third-party payers and specialty clinics.
- Assemble patient information, including clinical background and referral needs, to provide accurate and relevant data to specialists.
- Minimum one year of medical office experience with previous hands-on knowledge of Medi-Cal, Medi-Cal Managed Care, Medicare, private insurance, and other alternate resources.
- One year of customer service experience, answering multi-line phone calls and using computer-based applications in a professional manner.
- Knowledge of ICD-10 codes.
Chapa-De recognizes that our strength lies in our people and is committed to equal employment opportunities and a work environment free from harassment, discrimination, or retaliation. We value diversity and strive to create an inclusive workplace where everyone feels welcome and empowered to contribute their best work.
