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Compassionate Care Navigator for Advanced Heart Failure

2 months ago


Grand Rapids, Michigan, United States Corewell Health Full time
Position Overview

The Serious Illness Care Navigator will focus on individuals experiencing advanced heart failure as they navigate intricate health journeys.

This role serves as a vital connection, collaborating closely with the clinical team at Corewell Health to assist patients and their families in comprehending their health conditions and personal goals, based on what is most significant to them.

Key Responsibilities
  • Empower patients and families to make informed health decisions that align with their values.
  • Ensure tailored care by linking patients and families to services that resonate with their objectives.
  • Work in partnership with healthcare experts to guarantee person-centered care for every individual.
About Corewell Health

Corewell Health is recognized for its commitment to patient quality and safety, leading the way in comprehensive healthcare services.

The Serious Illness Care Navigator will evaluate each patient's unique needs and create a personalized care plan.

This position involves providing education and support to patients, families, staff, and caregivers, demonstrating expertise in managing a caseload of patients with complex medical conditions.

Patient Engagement

SICNs will conduct visits with patients and families in various settings, including during hospitalization, in skilled nursing facilities, and through home visits, to effectively manage healthcare goals and needs.

Enhance patient experience by connecting them with appropriate resources and community services that align with their priorities.

Collaboration and Support
  • Facilitate understanding of health status and priorities among patients and families.
  • Access multiple clinical information systems to gather and verify patient demographic and clinical data.
  • Collaborate with all care providers to support the delivery of quality, cost-effective patient care.
  • Provide individualized support and education to ensure seamless, continuous, and comprehensive care.
Additional Information

Corewell Health is dedicated to fostering a safe environment for team members, patients, and the community.

We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process and to perform essential job functions.

Corewell Health promotes equal employment opportunities for all qualified individuals, regardless of race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

We believe in an interconnected, collaborative culture where everyone is encouraged to bring their authentic selves to work, vital for the health of our organization.