Safe and Secure Ambassador

2 weeks ago


Fort Lauderdale, Florida, United States Bath & Body Works Full time
About the Role

Bath & Body Works is committed to creating a diverse, equitable, and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. As a Safe and Secure Ambassador, you will play a critical role in protecting people, brand, and property in our store environment.

Responsibilities
  • Customer Engagement: Support sales by engaging customers and associates at the front of the store with a strong command presence.
  • Life Safety and Emergency Response: Provide in-store support during life safety, emergency response, and safety incidents.
  • Physical Security Culture: Assist stores leadership team and associates with driving a strong physical security culture by educating and upholding all BBW policies and procedures.
  • Problem Solving: Problem solve extreme store events using brand de-escalation tactics.
  • AP Trends and Intelligence: Collect, document, and communicate AP trends and intelligence.
  • Merchandise Recoveries: Assist in, document, and communicate all merchandise recoveries using Company tools.
  • Shrink Protection Program: Assist with Shrink Protection Program assessment follow-up/execution on action plans.
  • Collaboration: Collaborate with RAPM to follow up on safety and security incidents.
  • Theft and Fraud Intelligence: Communicate Theft & Fraud intelligence with RAPM and store Leadership.
  • Documentation: Submit appropriate documentation in the system for all ORC incidents following BBW AP policy and procedures.
  • Law Enforcement and RAPM: Work with law enforcement and RAPM to identify and resolve open cases.
  • Store Maintenance: Assist the SLT team with modeling working safely while maintaining clean stores for customers and sales associates.
  • Culture and Compliance: Demonstrate a culture of ethical conduct, safety, and compliance.
  • Team Development: Educate and develop the team regarding shortage and safety behaviors.
Qualifications
  • Age: Must be 18 years of age or older.
  • Certification/License: Meet any state or local certification/license and/or other legal requirements related to the position.
  • Flexibility: Flexible work schedules to include nights, weekend, and holidays.
  • Physical Demands: Ability to stand for extended periods of time.
  • Communication: Effective communication.
  • Adaptability: Experiencing learning and adapting to different technology needs and changes.
  • Teamwork: Strong ability to work independently and with a team.
Education
  • Degree: High School Diploma or equivalent.
Core Competencies
  • Curiosity and Humility: Lead with Curiosity & Humility.
  • Team Building: Build High Performing Teams for Today & Tomorrow.
  • Influence and Inspiration: Influence & Inspire with Vision & Purpose.
  • Observation and Engagement: Observe, Engage & Connect.
  • Operational Excellence: Strive to Achieve Operational Excellence.
  • Business Results: Deliver Business Results.
Benefits

We invite you to join Gingham Nation, where we invest in our associates through competitive compensation, benefits, and development opportunities. Benefits offered to our eligible associates include a no-cost mental health and well-being program, health coverage with a variety of plans to choose from, flexible and affordable saving programs, paid time off, and a merchandise discount.

Visit https://www.bathandbodyworks.com/careers for more details.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance.

We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status, or any other legally protected status. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities, and general treatment during employment. We only hire individuals authorized for employment in the United States.

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