Customer Service Representative

5 days ago


Beaver Dam, Wisconsin, United States Horicon Bank Full time

Horicon Bank is actively seeking a productive full-time Universal Teller in Beaver Dam, Wisconsin.

This role earns an estimated $42,000 per year dependent on experience, with great benefits and perks including a full benefits package with generous paid time off and an Employee Stock Ownership Plan (ESOP).

About Horicon Bank

We have built a foundation of beneficial relationships with our customers throughout nineteen locations in Wisconsin.

We are committed to providing quality customer service as we support the sound and productive growth of local businesses and strive to meet the financial needs of our customers in our bank market areas.

In the same way animals and plants thrive together in the internationally famous Horicon Marsh - we are linked to the growth and prosperity of the families and businesses in our communities.

Our company has been named a Top Workplace by the Milwaukee Journal Sentinel for 10 consecutive years in a row.

We are a family-oriented team with an excellent culture.

A Day in the Life of a Universal Teller

You play a vital role in growing relationships and sharing about the great products and services that we offer.

You are friendly and confident as you enthusiastically greet customers and provide valuable assistance.

You accurately balance a teller cash drawer, balance and maintain the vault, ATM/ITM and coin machines according to established bank procedures while maintaining all audit requirements.

Your effective collaboration may assist our team with ordering bank cash, check ordering, branch supply ordering, scheduling vendor maintenance, reviewing cameras, monthly and quarterly branch audits, maintenance of debit cards and you may assist other areas of the bank.

Universal Teller Qualifications
  • High School Diploma or equivalent required.
  • Basic mathematical skills required.
  • Previous cash handling and customer service experience preferred.
  • Flexible schedule

We are looking for a strong communicator who has excellent organization and time management skills.

Candidates should be able to efficiently prioritize multiple tasks and have attention to detail.

Ability to remain calm under pressure is also essential.

The typical work schedule is Monday through Friday from 8 AM to 5 PM with an average of 40 hours per week.

Saturday shifts may be required and some out of town travel may be necessary.



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