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Client Relationship Consultant

2 months ago

Erlanger, Kentucky, United States U.S. Bank Full time
About the Role

At U.S. Bank, we're committed to delivering exceptional customer experiences. As a Client Relationship Consultant, you'll play a vital role in building strong relationships with our customers, providing personalized guidance, and helping them achieve their financial goals.

Key Responsibilities
  • Build and maintain relationships with customers through proactive outreach and follow-up
  • Assess and address customer needs, providing tailored solutions and recommendations
  • Stay up-to-date on consumer and business banking products and services, including digital offerings
  • Collaborate with branch team members and partners to deliver exceptional customer experiences
  • Proactively educate customers on emerging digital products and services
Requirements
  • High school diploma or equivalent
  • Typically 1-4 years of job-related, retail banking experience or a combination of experience and commensurate training
Preferred Skills
  • Proven ability to build and foster relationships with clients
  • Effective communication and interpersonal skills
  • Basic knowledge of applicable bank and branch policies, procedures, and support systems
  • Experience with using and demonstrating digital products and self-service technologies
Benefits
  • Competitive salary range: $20.00 - $22.00
  • Comprehensive benefits package, including health insurance, retirement plan, and paid time off
  • Opportunities for professional growth and development

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.