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Senior Technical Writer for IT Policies

4 weeks ago

Bellaire, Texas, United States Harris Health Full time

Job Summary

The Senior Technical Writer for IT Policies provides advanced writing and editing skills in the preparation and publication of Harris Health System policies and procedures (P&P) and other key documents as assigned. The Technical Writer works closely with the Director, Information Technology (IT) Process Improvement and IT service/units to assure quality documentation of Harris Health's organizational expectations. The Technical Writer assists to facilitate compliance with writing standards established by the P&P Office. The Technical Writer performs periodic review, revision, and editing of P&P documents prior to publication and distribution. The Technical Writer gives meticulous attention to grammar, syntax, spelling, and punctuation. The Technical Writer consults with content specialists for technical accuracy, advises in the use of formatting according to Harris Health's approved P&P template, and possesses strong computer knowledge. The Technical Writer has advanced skills in active listening, communicating with others, information gathering and organization, active learning, creativity, persistence, visual interpretation, analyzing documents, and problem solving. The Technical Writer upholds high standards of integrity and ethical behavior, mentors others, role models professionalism.

Minimum Qualifications

Education/Specialized Training Licensure:
a) Bachelor's Degree: Graduation from an accredited school with a bachelor's degree in technical communication, English, Engineering, Journalism, or related field.

Work Experience:
a) 3 Years of Experience: of technical writing experience is required.

Communication Skills:
a) Above Average Verbal (Heavy Public Contact)
b) Exceptional Verbal (e.g., Public Speaking)
c) Writing /Correspondence
d) Writing/ Reports

Proficiencies:
a) MS Word
b) PC
c) MS Excel
d) MS Outlook
e) Typing

Job Attributes

Knowledge/ Skills/ Abilities:
a) Analytical
b) Medical Terms
c) Research
d) Mathematics
e) Design
f) Statistical

Other Requirements: Advanced customer service skills, to include e-mail, phone, and meeting etiquette