Ramp Captain Hospitality Specialist
3 weeks ago
Evolution Parking & Guest Services specializes in providing exceptional valet parking and front door services for top hotels and resorts nationwide.
Our team delivers personalized guest experiences while maintaining the highest standards of safety and security.
We are looking for a highly skilled Ramp Captain Hospitality Specialist to lead our team
Job Description:The Ramp Captain Hospitality Specialist ensures that every guest receives a warm welcome and exceptional service from our team.
This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
The successful candidate will have experience in valet parking, excellent customer service skills, and a valid US driver's license.
Responsibilities:- Maintain a professional and courteous demeanor when interacting with guests, hotel staff, and coworkers.
- Welcome guests promptly and efficiently, ensuring a positive first impression.
- Deliver exceptional customer service, responding to guest inquiries and resolving any issues that may arise.
- Operate safely and efficiently, adhering to all traffic laws and regulations.
- Provide clear instructions to guests regarding vehicle parking and retrieval procedures.
- Work closely with the management team to ensure seamless operations and maintain high service standards.
- Assist with guest requests, such as providing directions or making recommendations for local attractions.
- Collaborate with colleagues to achieve shared goals and promote a positive work environment.
- High school diploma or equivalent required.
- Valid US driver's license and a clean driving record.
- Experience in valet parking and customer-facing roles.
- Strong communication and interpersonal skills.
$10.50 per hour.
Benefits:- Comprehensive health insurance plan.
- Retirement savings plan with company match.
- Discounts on select merchandise and services.
- Generous paid time off policy.
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