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Healthcare IT Coordinator

2 months ago

Nashville, Tennessee, United States Wellpath Correct Care Solutions Full time

Join Our Mission

At Wellpath, we are dedicated to enhancing healthcare for all. We invite you to be part of a team that makes a significant impact in the lives of underserved populations.

Why Choose Us?

We are a mission-driven organization that prioritizes a culture centered around people. Here, you will find:

  • Opportunities for career advancement
  • A commitment to serving vulnerable and overlooked patients
  • A focus on diversity, equity, inclusion, and belonging
  • A supportive team environment that encourages autonomy
  • Continuous growth and training

Perks and Benefits

We offer a comprehensive benefits package that includes medical, dental, and vision coverage, along with paid time off and a 401k plan. Our commitment to work-life balance ensures that our team members and their families can thrive physically, mentally, and financially. Benefits include:

  • DailyPay, allowing you to access your earnings as you work
  • Tuition Assistance and scholarships for dependents
  • Employee Assistance Program (EAP) with free counseling and health coaching
  • Company-paid life insurance
  • Tax-free Health Spending Accounts (HSA)
  • A wellness program featuring fitness memberships and product discounts
  • Preferred banking partnerships with discounted rates for home and auto loans

Your Role

The Healthcare IT Coordinator will collaborate closely with the Clinical Technology and IT Support teams to facilitate the implementation, training, and support of clinical IT applications for specialized contracts. This role is essential in overseeing and resolving technical issues, ensuring support during the rollout of Clinical Applications for both new and existing contracts.

Key Responsibilities

  • Serve as the primary liaison between Wellpath and external clients utilizing Wellpath Clinical Technologies, providing immediate assistance during system go-lives and addressing user needs.
  • Develop and execute training plans, assess training requirements, create training materials, and coordinate logistics, including venue and equipment arrangements.
  • Manage the technical components of IT clinical solutions, maintaining accounts, forms, templates, and integrations to ensure seamless transitions from implementation to support.
  • Document system processes, maintain logs, and create standardized workflows to enhance understanding of application dependencies.
  • Work collaboratively with project management, business teams, and IT teams during clinical technology rollouts, assisting with client communications and maintaining training schedules and reports.

Qualifications

Education: Bachelor's degree or equivalent experience.

Experience: A minimum of three years in a clinical environment is preferred, along with experience in training individuals and groups using diverse methods and creating training documentation.

We are an Equal Employment Opportunity/Affirmative Action Employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees.