Business Systems Analyst

3 weeks ago


Chicago, Illinois, United States The Aspen Group Full time
Job Summary:
The Aspen Group is seeking an experienced Business Systems Analyst to join our product development team. Our team is doing exciting work building the next generation of dental practice management and dental lab management applications.

In this role, you will partner with product managers, developers, and business stakeholders to define detailed requirements (User Stories, Acceptance Criteria) and ensure proper documentation to bring new software products to life and evolve existing products. You will also play a key role in ensuring user acceptance testing is robust and all feedback is documented and reviewed. Additionally, you will serve as a subject matter expert for your assigned domain in the applications.

Core Competencies & Responsibilities:
  • Detail Oriented: You will define and document detailed product requirements by partnering with product managers, peers, business stakeholders, technical colleagues, and vendors. This includes areas such as functional requirements, technical specifications, user stories, user interfaces, acceptance criteria, key performance metrics to measure success, and dashboard requirements.
  • Process Oriented: You will be skilled in User interviews to understand related workflows. You will document such workflows clearly to enable the authoring of accurate requirements. You will elicit requirements using interviews, document analysis, requirements workshops, surveys, business process descriptions, use cases, scenarios, business analysis, task, and workflow analysis.
  • Delivery Oriented: You will work closely with Agile teams (Product, UX, Developers) to deliver software products in rapid, iterative fashion. You will be skilled in breaking down requirements into smaller pieces enabling rapid delivery.
  • Quality Oriented: You will conduct User Acceptance Testing with business stakeholders and vendors to ensure the product is built to meet the requirements you gathered and documented. This includes designing and executing test plans, documenting test results, and collaborating with stakeholders to address any issues or feedback.
  • Data Oriented: You will proactively look at the data for your product area including running SQL queries, using reports, and dashboards to make data-driven conclusions. You will evaluate end-user feedback, identify process deficiencies, research solutions, and oversee the remediation of these deficiencies. You will recommend enhancement ideas to the Product Managers and work together on approved enhancements.
Skills & Experience:
  • Bachelor's degree or relevant combination of education and experience.
  • 3-4 years of experience as a Business Analyst.
  • Experience working with databases; ability to write and manage SQL queries.
  • Knowledge of healthcare industry.
  • Consolidate & formalize requirements from a diverse group of stakeholders.
  • Strong communicator - Facilitation of requirements and meetings thru asking probing questions and truly listening and absorbing the needs of business partners and vendors.
  • Align business & technical objectives to facilitate a shared understanding of the problem at hand.
  • Evaluate and critically consider multiple options before helping the team settle on a solution.
  • Impeccable organization, documentation, and requirements writing skills - You have a keen ability to build clear and concise requirements.
  • Open to constructive feedback and learning from an experienced team.
  • Demonstrate excellent analytical, critical thinking, and problem-solving skills.
  • Ability to work independently, flexible, and adaptable attitude, can manage shifting priorities, requests, and timelines.
  • Ability to work in cross-functional teams and communicate with colleagues in both business and technical roles.
  • Flexibility in use of SDLC frameworks - Agile/Waterfall/Hybrid.
Estimated Salary: $90,000-$110,000 annually.

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