Network Infrastructure Specialist
4 days ago
The Network Specialist will work under the direct supervision of the Senior Network Administrator to assist in the ongoing support and operation of the data center and related data center infrastructure. This includes network-related hardware and software, data storage, the physical and virtual server environment, server patch management, telecom circuits, and project activities related to data center infrastructure maintenance and upgrades.
Key Responsibilities:
Participate in the design, implementation, and management of networks and storage systems
Monitor, maintain, secure, and optimize network infrastructure, including network security protocols, network, phone, and internet circuits, firewalls, routers, and switches, remote network access, physical servers and VMware virtual server environment, SAN data storage, server patch management, network, internet, and phone circuits, IT audit response and support, and following and maintaining department policies and procedures
Administer network remote access services, such as VPN
Install, configure, and optimize network hardware, software, and communication links while ensuring minimal downtime
Diagnose, resolve, and document network issues quickly and accurately, and provide training and support to end users as needed
Troubleshoot and resolve network issues, such as connectivity, performance, security, and quality of service
Monitor and troubleshoot voice and telephony performance, availability, and security
Perform on-site analysis, diagnosis, and resolution of complex network problems for a variety of end users, and recommend and implement corrective hardware and software solutions, including off-site repairs
Adhere to established patch management procedures to securely maintain systems
Provide backup and high-level support to users and other technical staff
Maintain network documentation
Occasionally dispatch to branch locations for network and telephony support
Follow best practices to prevent network and system security vulnerabilities
Data center infrastructure issue resolution and maintenance
Requirements:
Bachelor's or associate degree in computer information systems or related field
Professional certifications such as CCNA and CEH are desirable
Ability to demonstrate a strong understanding of network protocols (OSPF, BGP, EIGRP), routing, switching, network security, and storage technologies
Practical experience working with computer information systems and networking
Experience working with local and wide-area networks
Technical knowledge of network hardware, protocols, and standards, including TCP/IP, VoIP, and network monitoring suite
Knowledge of applicable data privacy practices and laws
Demonstrated hardware troubleshooting experience
Understanding of disaster recovery networks and system design
Proven analytical and problem-solving skills
Ability to conduct research into networking issues and products as required
Experience in dealing with vendors to maintain the hardware and software systems
Excellent written and verbal communication skills
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