Plumbing Service Coordinator

2 days ago

Sarasota, Florida, United States Good Life Brands, LLC Full time
Job Overview

We are seeking a highly skilled and customer-focused individual to join our team as a Plumbing Dispatch Coordinator. As a key member of our operations team, you will play a critical role in ensuring the seamless delivery of exceptional service and support to our customers.

Key Responsibilities
  • Manage the daily schedule for service technicians and dispatch technicians, prioritizing calls based on customer and operational needs.
  • Monitor appointment schedules, communicate with customers regarding delays, and act as a backup for taking inbound customer calls.
  • Collaborate with customers, vendors, technicians, sales staff, and department personnel to provide excellent customer service and support.
  • Maintain accurate and up-to-date customer information in our database.
  • Perform administrative duties to enhance the overall efficiency of our operations.
  • Report service issues to leadership to ensure 100% customer satisfaction.
  • Effectively manage conflict resolution with customers through clear communication and addressing concerns in a timely manner.
Requirements
  • 1-3 years of experience in customer service and/or dispatch is preferred.
  • Ability to communicate clearly and positively with customers and colleagues.
  • Proficiency in Microsoft Suite products.
  • Ability to multitask in a fast-paced environment.
  • Exceptional interpersonal and communication skills.
  • Geographical knowledge of our service area and/or map reading skills.
  • High School Diploma or GED is required; an Associate's Degree is preferred.
Physical Requirements
  • Regularly spends long hours sitting and using office equipment and computers.
  • Spends a majority of the workday on the telephone interacting with customers and technicians.
  • Occasionally lifts 5-10 pounds.
  • Has good visual acuity and sufficient functioning to operate computer-aided call management hardware, software, and communications equipment.
  • Ability to work extended hours, nights, or weekends.
Standards and Expectations
  • Maintains confidentiality on all private, sensitive, and proprietary business issues and concerns.
  • Continues professional development through training and education.
  • Willing to work hours outside of normal work schedule, if needed.

  • Plumbing Technician

    1 month ago

    Sarasota, Florida, United States Crisp Plumbing, Inc. Full time

    About Crisp Plumbing, Inc.We are a reputable plumbing company seeking a skilled and experienced Plumbing Technician to join our team. As a key member of our team, you will be responsible for performing diagnostics, service, and installation of plumbing in residential and light commercial environments.Key Responsibilities:Assembly and Installation: Assemble...

  • Plumbing Specialist

    3 days ago

    Sarasota, Florida, United States Crisp Plumbing, Inc. Full time

    Crisp Plumbing, Inc. is seeking a skilled and experienced Plumbing Service Technician to join our team. In this role, you will be responsible for performing diagnostics, service, and installation of plumbing in residential and light commercial environments. We are looking for a technician with a commitment to quality in all the work you do. A team player who...

  • Office Clerk for Plumbing Services

    3 weeks ago

    Sarasota, Florida, United States Plumbco Plumbing Solutions Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Office Clerk to join our team at Plumbco Plumbing Solutions.The successful candidate will be responsible for providing administrative support to our plumbing operations, including answering phone calls, scheduling appointments, and maintaining accurate records.Key Responsibilities:Answering...

  • Plumbing Branch Manager

    4 weeks ago

    Sarasota, Florida, United States Bayonet Plumbing Full time

    Job OpportunityWe are seeking a highly skilled and experienced Plumbing Branch Manager to lead our Bayonet Plumbing team. As a key member of our management team, you will be responsible for overseeing all aspects of our plumbing operations, including personnel management, customer service, and business growth.Key ResponsibilitiesManage and motivate a team of...

  • Plumbing Technician

    4 weeks ago

    Sarasota, Florida, United States Crisp Plumbing, Inc. Full time

    About the RoleWe are seeking a skilled and experienced Plumber to join our team at Crisp Plumbing, Inc.Key ResponsibilitiesAssemble and install pipe sections, tubing, and fittings using various tools and equipmentInstall and repair plumbing fixtures, appliances, and systems in residential and commercial environmentsInteract with customers to understand their...

  • Plumbing Technician

    1 month ago

    Sarasota, Florida, United States Crisp Plumbing, Inc. Full time

    Crisp Plumbing, Inc. is seeking a skilled and experienced Plumbing Technician to join our team. As a key member of our team, you will be responsible for performing diagnostics, service, and installation of plumbing in residential and light commercial environments. We are looking for a technician with a commitment to quality in all the work you do. A team...

  • Plumbing Service Technician

    4 weeks ago

    Sarasota, Florida, United States Veteran Air Full time

    OverviewAt Veteran Air, we're seeking a skilled Plumbing Service Technician to join our team. As a key member of our plumbing crew, you'll diagnose and repair residential plumbing systems, providing top-notch service to our customers.ResponsibilitiesDiagnose and repair residential plumbing systems, including sewer and drain cleaningWork with customers to...

  • Service Plumber

    4 days ago

    Sarasota, Florida, United States Blue Flow All-Service Plumbing Full time

    Service Plumber Job DescriptionWe are seeking an experienced Service Plumber to join our team at Blue Flow All-Service Plumbing in Sarasota, FL. As a Service Plumber, you will be responsible for diagnosing, installing, and repairing septic systems, wells, and water filtration systems.Key Responsibilities:Diagnose and repair septic systems, wells, and water...

  • Service Plumber

    4 weeks ago

    Sarasota, Florida, United States Bayonet Plumbing Full time

    Job OpportunityBayonet Plumbing, Heating and Air Conditioning is seeking a skilled and motivated Residential Service Plumber to join our team.We offer a competitive compensation package, comprehensive benefits, and opportunities for career growth.Key Responsibilities:Install, maintain, and repair plumbing systems in residential settingsTroubleshoot and...

  • Plumber Trainee

    4 weeks ago

    Sarasota, Florida, United States Blue Flow All-Service Plumbing Full time

    About the RoleWe are seeking a skilled Plumber Apprentice to join our team at Blue Flow All-Service Plumbing in Sarasota, FL. As a Plumber Apprentice, you will have the opportunity to learn and grow with our company, working on a variety of residential plumbing projects.ResponsibilitiesAssist in installing, maintaining, and repairing residential plumbing...

  • Plumbing Projects Specialist

    3 weeks ago

    Sarasota, Florida, United States Ladder Full time

    Join Our Team as a Plumbing TechnicianCool Today is Now Hiring Plumbing Professionals!Exceptional Work-Life BalanceAre you looking for a company that prioritizes its employees' well-being? Do you want to work for a company that offers a robust benefits package and opportunities for professional growth?What We Offer:Competitive Pay: $65K - $150K...

  • Customer Service Representative

    2 days ago

    Sarasota, Florida, United States Local One FM LLC Full time

    Job SummaryWe are seeking a highly skilled and experienced Account Manager to join our team at Local One FM LLC. The successful candidate will be responsible for ensuring quality, timely, and efficient service delivery to our clients.Key Responsibilities:Dispatch service requests and Requests For Proposals to vendors.Manage service requests from start to...

  • Sales and Service Coordinator

    2 weeks ago

    Sarasota, Florida, United States LVMH Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales and Service Coordinator to join our team at Sephora. As a Sales and Service Coordinator, you will be responsible for providing exceptional customer service, supporting sales and service initiatives, and ensuring a seamless shopping experience for every client.Key ResponsibilitiesSupport...

  • Sales and Service Coordinator

    3 weeks ago

    Sarasota, Florida, United States Sephora Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales and Service Coordinator to join our team at Sephora. As a key player in our mission to provide an exceptional shopping experience, you will support all aspects of sales and service initiatives, including paid services, events, classes, loyalty programs, cash handling, and training in...

  • Office Services Coordinator

    3 weeks ago

    Sarasota, Florida, United States Adams and Reese Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Office Services Coordinator to join our team at Adams and Reese. This role will be responsible for providing administrative support to our office operations, including managing office supplies, coordinating hospitality functions, and assisting with file closing processes.Key...

  • Service Technician

    1 day ago

    Sarasota, Florida, United States Yellowstone Local Full time

    Unlock Your Potential as a Mechanical Service TechnicianAt Yellowstone Local, we're proud to partner with Aqua Plumbing & Air, a renowned industry leader in the trade. As a Mechanical Service Technician, you'll be part of a dynamic team that values expertise, growth, and doing the right thing.Your Role:Diagnose, service, and repair commercial HVAC systems...

  • Service Plumber

    2 weeks ago

    Sarasota, Florida, United States Bill The Plumber Inc Full time

    Job OpportunityWe are seeking a skilled Journeyman Plumber to join our team at Bill The Plumber, Inc.Key Responsibilities:Perform residential service plumbing workMeet the requirements of a journeyman plumber with 7 years of experienceHave a clean driving record and clean criminal historyParticipate in a 4-day rotation on-call serviceBenefits:Full-time...

  • Service Plumber

    3 weeks ago

    Sarasota, Florida, United States Bill The Plumber Inc Full time

    Job OpportunityWe are seeking a skilled Journeyman Plumber to join our team at Bill The Plumber, Inc.Key ResponsibilitiesPerform residential service plumbing work with a focus on quality and efficiencyWork independently and as part of a team to complete tasks and meet deadlinesEnsure a clean and safe working environmentMaintain a clean driving record and...

  • RV Service Technician

    3 days ago

    Sarasota, Florida, United States Blue Compass RV Full time

    About the RoleWe are seeking a skilled RV Service Technician to join our team at Blue Compass RV. As a key member of our maintenance team, you will be responsible for performing repairs and maintenance work on RV units to ensure they are in excellent condition for our customers.Key ResponsibilitiesDiagnose and repair electrical, automotive, carpentry, HVAC,...

  • Plumber Service Technician

    3 days ago

    Sarasota, Florida, United States Bill The Plumber Inc Full time

    Job OpportunityBill The Plumber, Inc. is seeking a skilled Journeyman Plumber to join our team. The ideal candidate will have 7 years of experience in residential service and a clean driving record.Key Responsibilities:Perform plumbing services for residential customersWork independently and as part of a teamMeet customer expectations and provide excellent...