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Grocery Sales Associate

2 months ago

Verona Wisconsin, United States Festival Foods Full time

About the Role:

Festival Foods is seeking a highly motivated and customer-focused Grocery Clerk I to join our team. As a key member of our grocery department, you will be responsible for ensuring that all company policies and procedures are being followed and that department goals are being obtained.

Key Responsibilities:

  • Ensure that product is within date, rotated and properly displayed according to the assigned planogram.
  • Provide exceptional guest service on the sales floor by greeting, acknowledging and reacting to guest needs.
  • Assist with unloading product from pallets and organizing stock room.
  • Ensure proper presentation of products on the store shelves and in cases.
  • Observe sales floor conditions; take action to correct areas of opportunity.
  • Maintain appropriate inventory levels and ensure accurate pricing on products received and sold.
  • Communicate and work collaboratively with Store Director, Grocery Department Manager and all Grocery associates to maintain standards and exceed guest expectations.
  • Assist guests with locating items on and off the sales floor, providing product suggestions and alternatives when appropriate.
  • Address guest concerns and resolve issues when a guest is not satisfied with the service or product received.
  • Contribute to overall cleanliness of the department by sanitizing, organizing and cleaning work areas, shelving and sales floor as needed.
  • Ensure all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm.
  • Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.

Requirements:

  • Exceptional interpersonal skills with the ability to communicate effectively to a diverse crew in a fast-paced environment.
  • Thorough understanding of all safety requirements and company safety policies, including proper lifting techniques and box cutter safety.
  • Ability to use the following equipment: power jack, walk behind lift, WAV, baler, compactor.

Work Environment:

The associate must possess the ability to stand in place for long periods of time; work in a cooler, walk in the store; bend, stoop and kneel regularly. The associate must have full range of upper body motion in order to lift product. Requires the ability to perform repetitive tasks for prolonged periods of time. Must possess functional sensory abilities in order to visually monitor the store, create attractive displays, and to operate equipment. The position requires the associate to lift up to 40 pounds on an occasional basis.

Benefits:

  • Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household.
  • Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
  • Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
  • Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
  • Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
  • Save for Your Future: Offering both a 401(k) and Employee Stock Ownership Plan, we're proud to support our associates in planning for retirement by offering two retirement savings plans. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. Our ESOP is a retirement plan above and beyond a 401(k) plan that gives associates 'free' ownership in the company and an opportunity to share in Festival's growth and success. Associates are given shares based on their years of service and earnings.